Terms and Conditions

These Terms and Conditions (“Terms”) govern your use of our website, brighteazy.com (the “Site”), and any services or products provided by BRIGHT EAZY GENERAL TRADING LLC (“we,” “us,” or “our”). By accessing or using the Site, you agree to comply with and be bound by these Terms. Please read them carefully before using the Site.
1. Use of the Site
1.1 Eligibility: You must be at least 18 years old to use this Site. By using this Site, you represent and warrant that you meet this requirement.
1.2 Account Responsibility: If you create an account on the Site, you are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.
1.3 Prohibited Uses: You agree not to use the Site for any unlawful purpose or in any way that could damage, disable, overburden, or impair the Site or interfere with any other party’s use of the Site.

2. Products and Services

2.1 Product Descriptions: We strive to provide accurate descriptions of our products and services. However, we do not warrant that product descriptions or other content on the Site are accurate, complete, reliable, current, or error-free.
2.2 Pricing: All prices are subject to change without notice. We reserve the right to modify or discontinue any product or service at any time.

3. Orders and Payment

3.1 Order Acceptance: All orders are subject to acceptance by us. We reserve the right to refuse or cancel any order for any reason, including but not limited to, product availability, errors in product or pricing information, or suspected fraud.
3.2 Payment: You agree to pay all charges and fees incurred by you or any users of your account at the prices in effect when such charges are incurred. Payment must be made in the manner specified on the Site.

4. Refund Policy

4.1 Refunds: If you are not satisfied with your purchase, you may request a refund. Please note that a 10% deduction will be applied to all refunds to cover administrative costs. Refund requests must be submitted within [2] days of receiving your order.

5. Intellectual Property

5.1 Ownership: All content, trademarks, and other intellectual property on the Site are owned by or licensed to us. You may not use any content from the Site without our express written permission.
5.2 License: We grant you a limited, non-exclusive, non-transferable license to access and use the Site for personal, non-commercial use.

6. Limitation of Liability

6.1 Disclaimer: The Site and all content, products, and services provided through it are provided “as is” and “as available,” without warranties of any kind, either express or implied.
6.2 Limitation of Liability: In no event shall we be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of the Site or any products or services obtained through the Site.

7. Indemnification

You agree to indemnify, defend, and hold harmless BRIGHT EAZY GENERAL TRADING LLC, its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, or expenses arising out of or relating to your use of the Site or violation of these Terms.

8. Changes to These Terms
We may update these Terms from time to time. We will notify you of any material changes by posting the new Terms on the Site. Your continued use of the Site after any such changes constitutes your acceptance of the new Terms.

9. Governing Law

These Terms are governed by and construed in accordance with the laws of the jurisdiction in which BRIGHT EAZY GENERAL TRADING LLC is established, without regard to its conflict of law principles.

10. Contact Us

If you have any questions about these Terms, please contact us at:
BRIGHT EAZY GENERAL TRADING LLC
Main Office/Showroom Al Ras, Deira Dubai, United Arab Emirates
Tel: +971 4 333 6955
WhatsApp: +971 52 261 5741
Email: brighteazyuae@gmail.com
Website: www.brighteazy.com

Refund Policy

At BRIGHT EAZY GENERAL TRADING LLC, we strive to ensure our customers are completely satisfied with their purchases. If you are not satisfied with your purchase, you may request a refund under the following conditions:

1. Refund Eligibility

1.1. Time Frame: Refund requests must be submitted within 2 days of receiving your order.

1.2. Condition of Products: Products must be returned in their original condition, unused, and in the original packaging. Any item that has been used or damaged by the customer is not eligible for a refund.

1.3. Proof of Purchase: A valid receipt or proof of purchase is required for all refund requests.

2. Refund Process

2.1. Request Submission: To initiate a refund, please contact our customer service team at brighteazyuae@gmail.com with your order details and reason for the refund request.
2.2. Approval and Instructions: Upon receiving your request, we will review it and notify you of the approval or rejection of your refund. If approved, we will provide instructions on how to return the product.
2.3. Return Shipping: You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
3. Refund Amount
3.1. Refund Deduction: A 10% deduction will be applied to all refunds to cover administrative costs.